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Troubleshooting

My player is stuck on "ready" or "connecting" My player is grayed out and won't play (Chrome) My player is stuck on "initializing" (Chrome) The audio/video keeps starting and stopping or buffering My player is playing but I don't hear audio The slides are not advancing automatically I need to enable cookies I need to enable Windows Media Player™ HTTP streaming Users of corporate or personal firewalls Users of VPNs

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